Friday, January 5, 2007

Voicemail Systems - Call Pilot & Norstar Voice Mail Systems

Voice Mail Systems



A Voicemail (also commonly known as voice mail, and messagebank) is a centralized system of managing telephone messages for a large group of people.
A Voicemail system uses a standard telephone handset for the user interface, and a centralized computerized system rather than equipment at the individual telephone. As compared to an answering machine, voicemail systems are much more sophiticated.

Here below are some facts justifying :

a) A voicemail system can answer many phones at the same time
b) A voicemail system stores all your incoming messages in your personal mailboxe associated with your phone number.
c) It also enables you to forward received messages to another voice mailbox
d) Using a voicemal system, you can send messages to one or more other user voice mailboxes
e) A voicemail system is also capable of adding a voice introduction to a forwarded message
f) You can also store your voice messages for future delivery if you have a voicemail system at your desk.
g) Using a voicemail system, you can also make calls to a telephone or paging service to notify that a message has arrived in his/her mailbox.
h) A voicemial system can alos transfer callers to another phone number
i) It can also play different message greetings to different callers.


Many voicemail systems also offer an automated attendant facility which enable callers to a "main" business number to access directory service or self-route the call to various places such as a specific department, an extension number, etc.

A Voicemail system is one of the many applications that provides an increased efficiency to small & medium businesses, thereby, helping them to improve client handling. It, thus, became an ultimate solution in solving some major business communication problems. It enabled people to leave lengthy, secure and detailed messages in natural voice.

The adoption of voicemail systems improved the flow of communication and saved huge amounts of money in many companies. A voicemail system, basically has two main modes of operation : telephone answering and voice messaging.

Telephone answering mode answers outside calls and takes a message from any outside caller (either because the extension was busy or rang no-answer).

Voice messaging enables any subscriber (someone with a mailbox number) to send messages directly to any or many subscribers' mailboxes without first calling them.


With Avaya's advanced voicemail systems, voicemail access can be allocated to remote employees even though they may not have a desk or telephone in the main office.

An Office voicemail allows callers to leave messages on a phone system when you are away from your desk. These Voicemail messages can be retrieved either locally or remotely via any telephone or can be forwarded to an e-mail id and then retrieved via a PC.



Check out some more products on our website. Click Call Pilot And Norstar Voicemail Systems.

Click the following links to browse different sections :

Call Pilot Voice Mail System
Norstar Voice Mail System